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Bodyshop Administrator
Reference:
AUG
Expiry date:
:20:00.000
Location:
Dublin
Benefits:
A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location:
Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years.
We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our growing network of branches and sizeable fleet enable us to deliver vehicles to customers faster than any other light commercial vehicle supplier, while minimizing downtime to keep vehicles on the road longer.
Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our expanding business, we have a full-time vacancy within our Bodyshop team in Dublin.
This is a great opportunity for someone with similar experience in a previous role.
Role Overview
Responsible for processing all damages (in life & end of life) requiring Bodyshop assessment & repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities and Accountabilities
Take additional images of damaged vehicles as required for damage pack inclusion
Upload damage packs to shared drive/damage fleet
Perform quality checks on vehicles returning from repairs
Notify Workshop Manager of QC outcomes for repair acceptance or failure
Manage and monitor vehicles in Bodyshop
Manage damage packs to satisfy documentation requests
Be the point of contact for Service Department and other departments for queries and support
Provide training support to satellite branches as needed
Liaise with Asset Department for vehicle collection/movements, advising if vehicles are drivable or require recovery
Ensure job cards are raised timely and CAP is updated
Update internal and external customers on repair progress
Handle emails and correspondence as required
Maintain daily communication with external Bodyshop
Conduct weekly and monthly fleet audit reporting
File documentation appropriately
This list is not exhaustive, and flexibility is required.
Person Specification - Education, Qualifications, and Training
Leaving Certificate including Maths & English or equivalent
Basic knowledge of vehicle panels and maintenance
Experience in a Bodyshop at any capacity
Proven track record of delivering excellent customer service and relationship building
Strong verbal and written communication skills
Ability to work under pressure with a strong work ethic
Proficient in Microsoft Office
Self-motivated with excellent organizational skills
Enthusiastic with a positive attitude
Team player with adaptability to change
Experience in vehicle rental or motor industry preferred
Experience in body shop, warranty, or workshop roles desirable
May suit an apprentice mechanic or panel beater interested in an administrative role
What We Offer
Competitive salary of €30,000 DOE per annum, pro-rata, plus:
23 days holidays plus a day for your birthday, pro-rata
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