Aramark Property Residential Division is currently seeking an Estate Manager for a large, high-profile residential scheme in Dublin 4.
About the Role
The Estate Manager will be based full-time on site with responsibility for the operational and business management of the estate, as well as oversight of common area maintenance across all residential blocks. This is a 40-hour week role (Monday to Friday), reporting directly to the Property Manager for the Estate.
Responsibilities
* Oversee and take responsibility for the overall day-to-day running of the estate and residential block common areas.
* Lead and develop the onsite team through training, mentoring and performance reviews to ensure service excellence.
* Liaise with occupiers to establish constructive, positive relationships and ensure that resident needs and expectations are consistently met.
* Manage resident communications including newsletters, signage, and the resident portal (Building Link).
* Coordinate and manage all resident bookings for tenant amenity areas.
* Supervise and coordinate third-party contractors attending site; review RAMS, verify insurances, inspect works and ensure all H&S protocols are met.
* Conduct monthly KPI meetings with key contractors to monitor performance, review service level agreements and drive continuous improvement.
* Implement and oversee Planned Preventive Maintenance (PPM) for all M&E systems including lifts, HVAC, water systems and Building Management Systems (BMS).
* Manage underground car park systems including access control, CCTV, lighting and EV charging infrastructure.
* Ensure that all equipment maintenance is carried out and that the estate maintenance schedules are implemented effectively.
* Undertake regular inspections of all common areas and arrange for remedial works to maintain exemplary standards.
* Coordinate and implement estate events, including operations, budgeting, policies & procedures, and marketing support.
* Work closely with the Property Manager to deliver sustainability initiatives and achieve accreditation targets, including energy conservation, biodiversity and zero-waste-to-landfill programmes.
* Keep the client informed of all onsite operations and liaise with local authority, statutory bodies and stakeholders as required.
* Respond promptly to emergencies including fire, flood, accidents or break-ins; maintain, test and review associated procedures.
* Ensure compliance with all relevant Health & Safety, Fire Safety and GDPR requirements.
* Manage PO approval, invoice processing and assist in preparation of the annual Service Charge Budget.
* Handle insurance claims, report incidents, and respond to Garda requests where required.
* Manage O&M manuals, updated schematics and client improvement programmes.
* Maintain up-to-date knowledge of local amenities and luxury service providers to enhance the resident experience.
Qualifications
The successful candidate will ideally hold a third-level qualification in Property Estate Management or have a strong background in hospitality or retail management.
Required Skills
* Bring strong technical awareness of building systems, sustainability practices, and luxury residential service standards.
* Possess excellent interpersonal and communication skills to ensure professionalism with residents, the OMC board and contractors.
* Demonstrate proven leadership skills with the ability to motivate, train and manage a diverse onsite team.
* Be highly organised, detail-oriented, solution-focused and adept at problem-solving.