Senior Business Analyst - Retail Banking
Join to apply for the Senior Business Analyst - Retail Banking role at NTT DATA North America.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Summary of Role
In that role, the analyst will:
Bring functional expertise in core banking, having worked on liability products including current accounts, savings accounts and term deposits
Have experience in Branch Banking
Interact with business users and the technical team to understand functional requirements
Document business requirements and process flows using tools such as JIRA, Confluence, etc.
Provide feedback on test cases and support Quality Assurance for testing
Support client UAT
Responsibilities
Engage with business users to define scope, understand business processes, problem statements and pain areas.
Gather, document and analyse business requirements for core banking deposits including current accounts, term deposits and recurring deposits.
Analyse Nostro and Vostro account structures, settlement processes and interbank reconciliation requirements.
Support the identification of risks and mitigation approaches.
Participate in client requirement workshops, identify gaps and propose realistic high-level solutions.
Prepare business process documents (BRDs, User Stories, Discussion Logs, Workflows, etc.) and obtain client sign-off.
Collaborate with Design and Development teams during solution design and ensure the requirement traceability matrix is updated.
Recommend improvements that positively impact operational effectiveness, reduce cost and enhance customer experience.
Conduct research to support comprehensive solution development.
Participate in final User Acceptance Testing for major developments.
Assist in preparing collaterals such as User Guides, SOP Documents and process flows.
Experience And Skills Required
8–10 years of experience in Banking and financial services, with a strong background in current accounts, deposits and other liability accounts.
Experience in implementing Branch Banking.
Proven experience with Nostro/Vostro account management, cash and position reconciliation.
Experience in implementing Core Banking System is an added advantage.
Design thinking skills, ability to manage multiple stakeholder expectations, and clear communication.
Experience documenting business cases, business process modelling and requirements elicitation through workshops.
Experience working in Agile and waterfall SDLCs.
Strong collaboration, continuous improvement mindset and best-practice driven approach.
Pro-active, quick learner, with ability to work effectively in multi-cultural and multi-national teams.
Positive attitude and ability to engage with stakeholders while managing scope and expectations skillfully.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75 % of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are a leading AI and digital infrastructure provider with capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations move confidently and sustainably into the digital future.
Equal Opportunity Employer
NTT DATA endeavors to make accessible to any and all users.
NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact & Support
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