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My client, a well-established supplier of building materials, hardware, and DIY products in the West of Ireland, is seeking a motivated and customer-focused Trade Counter Retail Assistant to join their busy branch in Claremorris.
This role is ideal for someone with a strong interest in the trade and retail industry, offering the opportunity to work in a fast-paced environment with hands-on training and support for long-term career development. The successful candidate will play a key role in supporting day-to-day operations, delivering excellent customer service, and maintaining stock levels.
RESPONSIBILITIES:
* Serve customers at the trade counter, providing advice, quotations, and product information.
* Handle customer enquiries in person, by phone, and via email in a professional manner.
* Support store operations, including merchandising and stock replenishment.
* Maintain a clean, organised, and safe working environment.
* Work as part of a team to achieve sales targets and branch objectives.
KEY FUNCTIONS:
* Provide outstanding customer service to both trade and retail clients.
* Process sales transactions accurately and efficiently.
* Assist with deliveries and ensure proper storage of goods.
* Stay up to date with product knowledge and promotional activity.
* Support the team with stock control and inventory checks.
* Flexibility to work a six-day rota, including Saturdays.
WHAT WE’RE LOOKING FOR:
* A customer-first attitude and a strong work ethic.
* Excellent communication and interpersonal skills.
* Good organisational skills and attention to detail.
* Competency with Microsoft Office applications.
* Background or interest in DIY, construction, or hardware is an advantage.
* Leaving Certificate or equivalent.
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