Job Summary Zurich Insurance Plc in our Wexford Centre of Excellence is looking for a Finance Operations Agent. The successful candidate will work in the Finance Operations team and report to the Finance Operations Team Coach. Your Role As a Finance Operations Agent your main responsibilities will include, but not necessarily be limited to, the following: Daily debt collection with responsibility for some key A/C management Dealing with customers ensuring payments received and resolving any issues/queries Adherence to daily, weekly, monthly and quarterly deadlines Work closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment. Direct Debit management. Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis. Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables function Cash allocation Carry out detailed reporting with respect to current and aged debt for presentation and review by management Any other duties and responsibilities which management deem appropriate Participate in ad hoc project work that may present within the business Liaise and interact with various departments Your Skills and Experience As a Finance Operations Agent your skills and qualifications will include: Minimum Qualifications: A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma. Preferred Qualification & Experience: Previous administration experience an advantage Customer service experience an advantage Accounts receivable experience desirable Excellent attention to detail Ability to work in a dynamic team environment Ability to manage ambiguity Well-organised, results driven and capable of working to tight deadlines Good communicator with excellent interpersonal skills Ability to work independently Have an appetite for continuous personal development Be enthusiastic and a self-starter Good working knowledge of Microsoft Word, Excel and Outlook Additional Information Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations. Some benefits include : Training & development opportunities; Staff Pension Scheme; Free on-site parking; Sports and Social Club; Bike to work/Tax Saver; Bicycle Parking & Shower Facilities; and more. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button "Apply online". Who we are Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.