Practice / General Manager Accountancy Practice Midlands(Hybrid / Onsite) | Full-time, Permanent A well-established and growing accountancy and advisory practice in the Midlands is seeking an experienced General Manager to lead operations, people, and client service with a defined pathway to Managing Director for the right person. This is a pivotal leadership role for an ambitious professional who thrives on driving performance, quality, and growth in a client-focused environment. Key Responsibilities: Oversee daily operations across a team of 18. Lead business planning, budgeting, and profitability management. Implement digital and workflow improvements. Manage quality standards and regulatory compliance. Develop and mentor staff, supporting CPD and performance. Ensure excellence in client service and relationship management. Contribute to strategic planning and succession leadership. Ideal Profile: Proven senior management experience within a professional services firm. Strong operational, financial, and people leadership skills. Experience managing budgets, teams, and business performance. Excellent communication and problem-solving ability. Degree in Business, Management, or Accounting (additional qualifications an advantage). The Offer: Competitive salary, pension, and bonus. CPD sponsorship and clear career progression. Opportunity to transition to Managing Director within a short timeframe. For a confidential discussion and full details on this position please feel free to contact Skills: Managing Staff Operations Management Benefits: Flexitime Laptop Medical Aid / Health Care Mobile Phone Performance Bonus