Overview
IE University Alumni | Associate Recruitment Executive at Archer - The IT Recruitment Consultancy
IT Helpdesk Support Engineer – Launch Your IT Career & Get Certified in AWS!
Base pay range
$35,000.00/yr - $45,000.00/yr
Role and responsibilities
This IT Helpdesk Support Engineer role is with a globally recognised financial services company based in Dublin. As one of Ireland’s largest investment firms, this organisation offers a stable and supportive environment ideal for those starting their IT career. You’ll have the opportunity to build a strong foundation by supporting infrastructure improvements, collaborating across departments, and assisting around 95 staff members. You’ll use the latest tools and technologies in a Microsoft 365 environment to deliver efficient, secure, and user-focused IT services.
This is a fantastic opportunity for a junior IT professional to gain hands-on experience and grow quickly. The company actively supports your interest in cloud technologies, cybersecurity, and infrastructure with clear pathways to earn certifications in AWS, CompTIA Security+, and Microsoft. This role suits someone early in their IT journey who is eager to learn and develop. The team follows a hybrid work model: 4 days in-office and 1 day remote, with flexibility for personal needs.
You will
* Gain hands-on experience with systems monitoring, cybersecurity practices, and cloud services.
* Take a key part in daily IT operations, providing support and solving technical issues.
* Show professionalism and strong customer service skills in all user interactions.
* Help improve IT processes using top-tier tools and technologies.
Skills / Experience
* Familiarity with Windows environments, Microsoft 365, and basic network monitoring tools.
* Around 1 year of experience in an IT Helpdesk or similar support role.
Salary / Remuneration
€35,000 - €45,000 + Annual Bonus, Pension, and Healthcare
How to apply
For more information, contact Serena Akbib confidentially on +353 1 960 9972 or email your CV to serena.akbib@archer.ie
I specialise in recruiting for software engineering. If you wish to discuss this or other career opportunities, please feel free to contact me.
More opportunities
For more opportunities, visit: https://www.archer.ie/candidates/
About Archer
Archer Recruitment is a Specialist IT Recruitment Consultancy based in Ireland.
Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT System Training and Support
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