This is an opportunity to join a growing financial services business with a solid reputation and ambitious plans. You'll play a key role in keeping the business running smoothly while supporting advisers and clients.The role offers real scope to step into senior leadership, manage a capable team, and shape how operations and customer support are delivered. Professional exams are supported, and progression is genuinely encouraged.ResponsibilitiesLead and develop the Sales Support / Operations teamOversee daily operations and workflowsSupport advisers with cases and client queriesAct as an escalation point for complex issuesImprove processes and service standardsEnsure work is accurate, compliant, and on timeWork closely with senior management and internal teamsRequirementsExperience in financial services or a regulated environment. Pensions, Life, or Investments are a benefitProven people management or team leadership experienceStrong organisation and problem-solving skillsGood understanding of customer service operationsComfortable working with systems, processes, and deadlinesWhat You'll GetSalary €50,000 - €60,000Attractive benefits packageExams and ongoing development fully supportedClear progression and leadership opportunitiesSupportive, professional team environmentNext steps:Apply below or contactMichael Gormanfor a confidential discussion.