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We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.
The hours for the role vary from 8am - 11pm, with the option of early, middle and late evening shifts to ensure the team is fully covered at all times.
The role will be inclusive of weekend work.
Previous Receptionist Experience would be beneficial to this available role.
Key Responsibilities
* To ensure the smooth and efficient running of reception, to ensure all guests are warmly and efficiently looked after during their experience in the hotel.
* To ensure effective controls are implemented and adhered to, regarding making appointments, guests accounts, cash and other general duties.
* To deal with customer comments & feedback as per standard.
* Answering the telephone with the appropriate manner and responding to all messages.
* To ensure that all service provided by you is in accordance with your department procedure.
* To have full knowledge of all hotel facilities and opening hours.
What are we looking for?
* Have good organisational skills and a professional attitude
* A professional telephone manner
* Have the ability to handle busy situations and manage workload effectively
* Effective listener
* Excellent communicator and strong interpersonal skills
* Previous Receptionist experience an advantage
The Slieve Russell Hotel and Country Club is certified a Great Place to Work 2024
Benefits of working with us:
* Best Workplace Ireland in Hospitality 2025
* Great Place to Work Team Award 2025
* Top 20 Large Best Workplace Ireland
* Certified Great Place to Work for 3 Consecutive Years
* Best Place to Work 2024
* Excellent Employer by Failte Ireland 2023
* Investors in Diversity Bronze 2023
* Gold Awarded for our Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener
* Full training provided.
* Employee Discounts & Incentives
* Full nutritious meals Provided.
* Free use of Gym & Leisure Centre
* Employee assistance Programme - free confidential helpline
* Active Employee Social Club
* Company Pension Scheme
* Company Sick Pay Scheme
* Career Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications.
If this sounds like the role is for you... Do not hesitate to apply by contacting People & Culture Department on [emailprotected]
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