Zendesk is looking for an experienced professional to lead technical and business discovery for AI-powered customer experience solutions. With a focus on designing tailored solutions and integrating them seamlessly using Zendesk APIs, this role requires strong presales or solutions consulting experience, particularly in AI and SaaS environments.The ideal candidate will possess excellent communication skills and a customer-centric approach, collaborating with various teams to drive impactful AI adoption and business outcomes.
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