Job Title: Front of House Manager
The Front of House Manager is a key leadership role within our esteemed hotel establishment, overseeing the entire front office operations. This dynamic individual will be responsible for leading and motivating their team to deliver exceptional service to our discerning guests.
Main Responsibilities:
1. To oversee all aspects of front office operations including reception, concierge services and night audit;
2. To lead, motivate and develop the front office teams, ensuring seamless communication with other departments;
3. To develop and implement Standard Operating Procedures (SOPs) for consistent service delivery;… -----------------------------------
•