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This range is provided by SK9 Human Capital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Founder of SK9 | Recruiting Top Professionals | UK & Ireland | Cost Effective Hiring | Minimal Fuss | Maximum Results - declan@sk9.io
IT Support Technician role available with a busy IT company based in County Monaghan.
SK9 is seeking a skilled and motivated IT Support Technician to join a professional and friendly team based on-site in their offices in County Monaghan. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing top-notch customer service. A driving license is essential for travel as required.
Key Responsibilities:
* Provide support to clients via phone, email, and remote access.
* Provide onsite support to customers.
* Troubleshoot and resolve hardware, software, and network issues.
* Install, configure, and maintain computer systems and networks.
* Monitor and maintain IT infrastructure to ensure optimal performance.
* Assist with the deployment and management of cloud services.
* Document and track support requests and resolutions using our ticketing system.
* Collaborate with other team members to deliver comprehensive IT solutions.
* Stay up-to-date with the latest technology trends and best practices.
Qualifications and Skills:
* 4+ years of experience in IT support or a similar role.
* Strong knowledge of Windows desktop and server operating systems.
* Knowledge of Microsoft 365 Administration, Azure.
* Experience with network troubleshooting and configuration of Routers, Firewalls, VPNs, DNS & Wifi.
* Experience with Microsoft Exchange servers and email troubleshooting is highly beneficial.
It is a professional team with a strong reputation for high-quality IT support across the Monaghan, Cavan, Louth, and Meath areas.
If you'd like to be considered, get in touch ASAP to find out more!
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* Information Services and Technology
* Information and Media
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