**Job Title:** High Salary Assistant Conference
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About the Role:
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We are seeking a highly skilled and experienced individual to fill the role of Conference & Banqueting Manager. As a key member of our management team, you will be responsible for overseeing the smooth operation of our conference and banqueting department.
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Main Responsibilities:
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* Responsible for the day-to-day management of the conference and banqueting department, ensuring that all events run smoothly and efficiently;
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* Assist in managing and controlling budgets and costs associated with conferences and banquets;
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* Ensure that all aspects of the C&B operation are planned for, including cleanliness, training, SOP development, service and presentation standards;
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* Liaise with suppliers and external stakeholders as required;
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* Develop and implement strategies to increase sales and revenue within the C&B department;
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* Collaborate with other departments to ensure seamless service delivery;
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* Maintain high levels of customer satisfaction through effective communication and problem-solving skills;
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* Conduct regular meetings with staff to discuss progress, provide feedback, and set goals and objectives;
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* Manage and motivate a team of porters, coordinators, and chefs to achieve excellent results;
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* Implement and maintain systems to improve efficiency and productivity;
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* Monitor and report on performance metrics, making recommendations for improvement;
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* Stay up-to-date with industry trends, best practices, and new technologies to continually enhance service offerings.
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Requirements:
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* Degree in Hospitality Management or equivalent experience;
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* Minimum 3 years' experience in a senior role within a similar 3/4-star property;
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* Proven track record of achieving sales growth and revenue increases;
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* Excellent communication, leadership, and interpersonal skills;
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* Able to work effectively in a fast-paced environment with multiple priorities and deadlines;
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* Familiarity with budgeting and financial planning;
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* Strong analytical and problem-solving skills;
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* Ability to manage and motivate a team;
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* Flexibility to work varying shifts, including weekends and bank holidays;
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* High school diploma or equivalent required.
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Benefits:
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* Competitive salary and benefits package;
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* Ongoing training and development opportunities;
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* Career advancement opportunities within the company;
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* Opportunity to work with a dynamic and growing organization;
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* Fun and supportive work environment.
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About Us:
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We are a leading hospitality company with a reputation for delivering exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth.
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We are committed to providing our guests with outstanding service, while also promoting a positive and inclusive workplace culture.
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We strive to be the employer of choice in our industry, attracting and retaining top talent through competitive salaries, benefits, and opportunities for development.
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Why Join Our Team?
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We are passionate about delivering exceptional customer experiences and creating memorable moments for our guests. If you share our passion and values, we would love to hear from you.
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Join our team and be part of a dynamic and growing organization that is dedicated to excellence in everything we do.
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