Brook Street Recruitment is proud to be working exclusively with our client in Mallusk who are now seeking to recruit a skilled and experienced Air Freight Forwarder / Air Export Co-ordinator to join the team. This is a full end-to-end air freight role that includes managing both export operations and customs processes. If you're passionate about air freight logistics and want to join a dynamic and supportive team, this is a fantastic opportunity to elevate your career. You'll take ownership of the full air freight process - from booking flights and managing cargo to coordinating customs clearance and updating clients. This is a hands-on role that requires autonomy, attention to detail, and strong customer communication. Key Responsibilities: Coordinate air freight shipments from start to finish, including booking flights and arranging onward transport Manage air charter operations and liaise with airlines, freight forwarders, and cargo handlers Handle import/export documentation and ensure full compliance with customs procedures Build strong relationships with clients and carriers, ensuring excellent service delivery Monitor and manage costs, obtain competitive carrier rates, and support budget reporting Resolve issues related to lost, delayed, or damaged cargo Ensure all shipments meet legal, airline, and customs requirements Use freight software (e.g., CargoWise, Multifreight) to manage operations and records Criteria: Minimum 3 years' experience in UK air freight forwardin In-depth knowledge of air cargo procedures, customs clearance, and freight software Strong problem-solving skills and the ability to perform under pressure Excellent communication and customer service abilities Confident managing high-pressure, fast-paced logistics tasks with minimal supervision What's on Offer: A permanent, full-time position within a well-respected and supportive company A varied role where no two days are the same Competitive salary - negotiable depending on experience Great team culture and opportunity to work in a key logistics hub in Mallusk Interested ? Please send your CV directly to Colleen Farquharson via the apply button or email. This is your chance to step into a key role in a thriving logistics company - apply today and take your air freight career to new heights! Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Air Freight Shipping Logistics Freight Forwarding Exports