The 4* Galmont Hotel & Spa are currently recruiting for a Front Office Receptionist. Previous hotel reception experience is essential. Opera experience a distinct advantagePRIMARY OBJECTIVE OF POSITIONTo increase customer satisfaction by providing prompt, correct, trouble free and courteous communications support for hotel guests and hotel employees by operating hotel communications systems in line with the hotel's guidelines, and MHL's corporate guidelines and service concepts.TASKS, DUTIES AND RESPONSIBILITIESPROVIDE PROMPT, CORRECT COMMUNICATIONS SUPPORTProvides courteous service to customers by operating the switchboard according to standardsCommunicates clearly and courteouslyDemonstrates fluency in the use of equipmentTransfers incoming calls promptly to the appropriate extensionAssists customers make long distance calls by instructing them on the appropriate procedures and/or placing calls for themResponds to customer questions regarding the hotel, in-house facilities and local eventsProvides courteous, prompt and accurate inter-hotel communications to staff and customersTakes and delivers accurate and complete messagesInsures customer is awakened as requested by accepting, recording and executing wake-up callsCommunicates with authorised employees by using paging system and/or radioFollows established hotel security and safety policies as requiredIdentifies and forwards incoming faxes, customer mail, packages and messages promptlyPrepares lists and reports as requestedChecks the daily arrival listJob Types: Full-time, Part-time, PermanentPay: From €13.70 per hourBenefits:Bike to work schemeCompany eventsEmployee assistance programEmployee discountFlexitimeFood allowanceOn-site parkingSick payWellness programAbility to commute/relocate:Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)Experience:Front desk: 1 year (required)Language:English (required)Work Location: In person