Client Network Solutions Team Lead
About Us
Allianz Partners (AzP) is a leading provider of innovative solutions for automotive, international health & life, travel insurance, assistance and direct sales. Our diverse expertise and global presence enable us to push boundaries and create tomorrow's solutions for our clients.
We are united under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Care, combining forces to deliver an enhanced experience to our clients. Our 15,000 employees from 34 countries speak 58 languages and represent 60 nationalities, reflecting the truly diverse nature of Allianz Partners.
About This Role
The Client Network Solutions Team Lead will be responsible for coordinating the delivery and expansion of medical provider network solutions and services for a specific high-profile client. The role involves driving the delivery of the Medical Provider Manager's (MPM) support of strategic growth initiatives.
This includes managing a small team of regionally-based client network coordinators, working with MPM regional and central teams to ensure delivery of network expansion, issues and escalations management, and other key topics on behalf of the key client. The successful candidate will act as a key advocate for the client, ensuring a customer-centric approach to delivery.
Key Responsibilities
1. Own and lead the planning, delivery, and execution of medical provider network expansion for a key client in support of MPM's strategic ambition and AzP growth.
2. Own and manage client's network-related issues and escalations and provide first-time resolution.
3. Manage a small team of regionally-based client network coordinators.
4. Work in conjunction with MPM regional and central teams who manage provider and TPA relationships to ensure delivery of network expansion, issues and escalations management and other key topics on behalf of key client.
5. Act as key