Job ID: 10426664 | Amazon Data Services Ireland Limited - A65
AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS global infrastructure. In this role you will join software, hardware, and network engineers, supply chain specialists, security experts, and operations managers to support the highest standards for safety, security, and cost-effective capacity.
In this role, you will:
Work with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes throughout the project lifecycle, reviewing training curriculums and cabling design documents.
Provide Quality Assurance representation to ensure standards are met during cable installation activities and influence partner teams and vendors to adopt QA checklists that validate conformance to Amazon and jurisdictional standards.
Gather feedback from internal stakeholders and cabling vendors, refine quality processes, and verify cable installations meet standards by reviewing documentation and data from milestone inspections and cable validation testing.
Drive cable validation testing adoption and defect management, establish performance benchmarks, and improve vendor performance and quality metrics.
Document and align cable installation standards and standard operating procedures as new technology and cabling methods integrate into our infrastructure.
Conduct training with partner teams and provide guidelines to cabling vendors to ensure consistent execution across all network installations.
Support Quality Assurance related programs to drive world‑class quality in network cabling during new data center construction and reduce the cost of poor quality.
Partner with Network Deployment teams to adopt defined QA checklists, gather feedback, and generate recommendations to improve checklists; track cabling scope changes and perform impact analysis.
Partner with the Vendor Management team to drive cable vendor quality, provide vendor performance metrics through business reviews, and refine processes to improve vendor performance.
Support cable installation benchmarks according to Amazon policies and industry standards; maintain cable installation standards, checklists, SOPs, and best‑practice guidelines.
Collaborate with stakeholder teams to capture metrics data such as inspection reports and cable test results; track defects for root cause analysis, generate recommendations, evaluate vendor performance, and facilitate remediation plans.
Track and report on project milestones, vendor performance metrics, and quality KPIs, including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects.
Support continuous improvement initiatives by capturing lessons learned, facilitating post‑project reviews, and implementing process improvements to enhance future project delivery.
Identify opportunities to reduce the cost of poor quality and improve overall project efficiency.
Travel regionally and locally up to 25% to attend site visits and meetings for onsite quality standards review and to collect feedback from onsite personnel.
A day in the life: As a member of the AWS Quality Team, you will visit data centers and ensure compliance with AWS and industry standards, collect lessons learned, and improve network pathway and installation standards based on observations.
Basic Qualifications
Experience with cabling infrastructure best practices and methodologies.
Knowledge of QA methodology and tools.
2+ years of experience with Inside Plant cabling installation in data center environments.
Preferred Qualifications
Knowledge of small to moderate‑scale program management with internal teams and contractors.
Excellent communication skills, problem‑solving ability, attention to detail, root‑cause analysis experience, and ability to maintain high quality standards.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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