System Upgrade Specialist
This role is responsible for maintaining and enhancing a core system supporting depositary services, working closely with business teams based in Ireland and Luxembourg.
* Plan and execute product change management alongside internal and offshore support teams to ensure seamless integration.
* Collaborate with business lines to gather, analyze, and document functional and technical requirements for optimal system performance.
* Serve as a subject matter expert for core systems supporting depositary services, providing insights and guidance to stakeholders.
* Implement and test upgrades and enhancements to the depositary platform to ensure scalability and efficiency.
* Provide ongoing maintenance, production support, and troubleshooting for daily operations to minimize downtime.
* Ensure accurate and timely data sourcing from internal and external providers to meet business needs.
* Automate and improve data workflows for scalability and efficiency to drive business growth.
* Coordinate and conduct user acceptance testing (UAT) and manage release cycles to ensure successful deployment.
* Liaise with stakeholders to drive system improvements and ensure alignment with business needs.
* Oversee compliance with information security policies and best practices to safeguard company assets.
Requirements
* Bachelor's degree or equivalent work experience.
* 3+ years' experience in business analytics, project management, or systems management.
* Proven track record in managing system upgrades and business transformation projects.
* Strong data sourcing and vendor management experience.
* Hands-on experience with database management systems and data engineering (ETL, pipelines).
* Proficient in C# and .NET; experience with Power BI is a plus.
* Skilled in business process modeling and project management methodologies.
* Excellent problem-solving, analytical, and organizational skills.
* Strong interpersonal and communication skills (written, verbal, presentation).
About Us
We are a global change and transformation consultancy that powers change for financial services. We are committed to shaping a future where innovation and adaptability are central to the success of financial institutions worldwide.
Our Values
* Relationships & Reputation: We engage with our employees, associates, and clients to build strong, trusted, long-lasting relationships that deliver value.
* Expertise: We invest in our employees & associates through learning & development, communication, and engagement to allow us to have the best talents to match our clients' needs.
* Always evolving: We create a working environment of respect, a culture of listening and learning; while always evolving to ensure we align with the industry's latest needs.
Diversity and Inclusion Statement
We believe in harnessing the power of diverse perspectives to drive positive change for our clients and communities, creating a ripple effect of impact. Every individual is an integral part of our narrative, and we aim to build a workforce that mirrors the diversity of the world around us.
Why Choose Us?
We offer a workplace where values matter. We encourage you to apply if you are inspired by our values and believe that you can contribute to our culture of integrity, innovation, collaboration, and growth.