Jobs
My ads
My job alerts
Sign in
Find a job Employers
Find

Client services professional

Dublin
beBeeCustomer
Service
Posted: 11 July
Offer description

We are currently seeking a skilled professional to fill the role of Client Services Manager. This individual will be responsible for supporting our Client Success Manager and contributing to the delivery of exceptional solutions to our clients.

">

The ideal candidate will possess strong interpersonal and communication skills, both verbal and written, as well as the ability to multitask and prioritize in a fast-paced environment. They will also have a proactive approach to problem-solving with a customer-centric mindset and be able to effectively communicate with clients and internal stakeholders.


Key Responsibilities:

1. Support the Client Success Manager with client plans and communication, while also sometimes acting as point of contact for assigned client inquiries, providing timely and effective responses.
2. Assist the Client Success Manager with launching onboarding new clients, maintaining client records diligently on the CRM, and preparing account updates for weekly internal meetings as well as client meetings.
3. Foster positive client relationships by understanding their needs and aligning them with company solutions in support of the Client Success Manager.
4. Approach work with a project mindset, ensuring client deliverables are met within established timelines.
5. Compile and present client metrics, preparing reports to share insights with the Client Success Manager and other key stakeholders.
6. Identify and escalate potential challenges, offering proactive solutions to address client concerns.
7. Contribute to the development and refinement of workflows to enhance the client experience.


Requirements:

To succeed in this role, you will need to possess the following skills and qualifications:

* Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
* 1–2 years of experience in account management, client services, or a similar role, preferably in the certification and licensing industry (but not essential).
* Strong interpersonal and communication skills, both verbal and written.
* Highly organized with excellent attention to detail.
* Proficient in Microsoft Office Suite and CRM tools (e.g. Zoho or other similar software platforms).
* Ability to multitask and prioritize in a fast-paced environment.
* A proactive approach to problem-solving with a customer-centric mindset.


What You Need To Grow And Succeed In This Role:

To excel in this position, you will need to demonstrate the following qualities:

* A growth mindset.
* Able to view setbacks as opportunities for growth and learning and quickly adapt approaches.
* Able to learn quickly and get up to speed with a variety of new systems.
* Able to effectively prioritize, staying on top of multiple tasks, delegating where possible, considering resources, managing to time, whilst flagging risks.
* Able to operate with a high level of integrity, diplomacy, tact and professionalism.
* A systematic, project management approach.
* Eager to learn and be part of a learning culture.
* Enthusiastic and love a challenge.
* Happy to get stuck in.
* A high capacity for judgment.
* Strong organizational skills.
* Enjoy working in a varied and often fast-paced environment.
* Able to believe that learning is achieved not only through formal training but also through exercising the duties of your role.


Job Type: Full-time, Permanent.

Apply now if you're interested in this opportunity.

Apply
Create an E-mail Alert
Job alert activated
Saved
Save
Similar job
Customer support representative
Dublin
Global Payments, Inc.
Customer support representative
Similar job
Complaints analyst
Dublin
Morgan Mckinley
Analyst
Similar job
Customer experience analyst, app support operations (emea)
Dublin
World
Analyst
€60,000 - €80,000 a year
Similar jobs
Service jobs in Dublin
jobs Dublin
jobs County Dublin
jobs Leinster
Home > Jobs > Service jobs > Service jobs > Service jobs in Dublin > Client Services Professional

About Jobijoba

  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create an E-mail Alert
Job alert activated
Saved
Save