Who We Are Truly Dental is a patient-centered dental care provider focused on delivering high-quality treatments through modern technology and a personalized experience.
The organization emphasizes accessibility, trust, and continuous support throughout each patient's journey.
Fast Facts Supporting patients in improving their dental health and confidence Delivering accessible, high-quality dental treatments Providing a seamless patient journey from first contact to treatment completion Role Purpose The Sales Agent is responsible for converting inbound leads into patients by building trust, addressing concerns, and guiding them toward booking consultations and proceeding with treatment.
Key Responsibilities Contact and follow up with incoming patient leads via phone and other channels Build rapport and establish trust with potential patients Clearly explain treatments and processes Handle enquiries and support patients in decision-making Schedule consultations and ensure consistent follow-up Maintain accurate and up-to-date CRM records Achieve individual and team conversion targets Requirements: Skills Competencies Education: Not mandatory; background in sales, customer service, or related fields is a plus Experience: Previous experience in sales, customer service, or patient coordination Experience in dental or healthcare is beneficial but not required Knowledge Skills: Excellent spoken and written English Strong communication and consultative sales skills CRM management skills Ability to handle sensitive and personal conversations Core Competencies: Results-oriented mindset Empathy and active listening Strong organizational skills Team collaboration Resilience and adaptability in a sales environment What We Offer Opportunity to grow within a dynamic sales environment Access to warm leads (no cold calling) Exposure to the healthcare and dental sector Performance-driven and professional development environment Important Details Before Applying Location: Dame Street, Dublin 2 Working hours: 40 hours per week (Monday to Friday) Flexibility required for occasional weekends and holidays Target-driven role with performance expectations