Reliability Leader
As a key member of the team, you hold a leadership role and demonstrate strong knowledge across multiple technical domains. You advise others on technical and business issues, take lead in resiliency design reviews, break up complex problems into digestible work for other engineers, and act as a technical lead for medium to large-sized products. You provide advice and mentoring to other engineers.
This role involves designing, managing, and maintaining tools to automate operational processes on cloud platforms. You will collaborate with team members to identify comprehensive service level indicators and work with stakeholders to establish reasonable service level objectives and error budgets with customers.
Key Responsibilities:
* Manage incident response to swiftly mitigate business impacts by coordinating cross-functional teams.
* Serve as the primary point of contact during major incidents, demonstrating the ability to quickly identify and resolve issues to prevent financial losses.
* Oversee, track, and validate all changes to the Production and Disaster Recovery environments.
* Automate security controls, governance processes, and compliance validation on cloud platforms.
* Lead initiatives to enhance the reliability and stability of team applications and platforms, utilizing data-driven analytics to improve service levels.
* Document and share knowledge within the organization through internal forums and communities of practice.
* Provide ongoing guidance, tools, and solutions to support the firm's growth.
* Champion and demonstrate site reliability culture and practices, exerting technical influence throughout the team.
* Exhibit a high level of technical expertise in one or more domains, proactively identifying and resolving technology-related bottlenecks.
Required Skills and Qualifications:
* Formal training or certification on software engineering concepts and proficient advanced experience.
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform.
* Fluency in at least one programming language such as Python, Java Spring Boot, Go, Shell Script, etc.
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines.
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency and experience in Cloud Platform (AWS) infrastructure and setting up monitoring / observability for application migrated to cloud platforms.
* Proficiency in continuous integration and continuous delivery tools such as Jenkins, GitLab, Terraform, etc.
* Experience with container and container orchestration such as ECS, Kubernetes, Docker, etc.
* Experience with troubleshooting common networking technologies and issues.
* Ability to identify and solve problems related to complex data structures, algorithms, and new technologies and if needed self-educate on new technology.
Benefits:
* Opportunity to work with a global leader in financial services.
* Collaborative and dynamic work environment.
* Professional development and growth opportunities.