Operations Director | Baxter Storey Ireland
Dublin-based.
Competitive salary with car/car allowance
Benefits
30 Days holidays.
Additional Birthday holiday.
24 weeks of enhanced maternity leave.
Secondary carers leave.
Wedding/commitment day leave.
Pension and life insurance.
Private medical insurance – family cover.
Discounts available from the Perkbox app, from high street shops to holidays & cinemas.
Access to employee assistance programme.
Cycle to work scheme
Job Description
Develop the Operations team with a clear focus on personal Development and driving business success through people.
Support operational teams to drive performance across all service streams, particularly retail and hospitality.
Drive company culture and ensure alignment between values, mission, and day‑to‑day operations.
Create a culture of equity, diversity and inclusion.
Develop long‑term trusting relationships with clients and potential future clients.
Ensure that all locations achieve, as a minimum, the financial targets agreed with the client in line with budget.
Produce annual budgets and performance reviews in line with the client financial year and company procedures and ensure budgets are achieved or exceeded.
Ensure client expectations of services are consistently met or exceeded and developed.
Keep abreast of market trends in food and beverage.
Ensure restaurant development and marketing plans are actively used in each location and reviewed on each location visit.
Challenge the status quo to achieve a culture dedicated to continuous improvement and best practice.
Assist in winning new contracts and retaining existing contracts.
Play a crucial role in optimizing and driving our business growth within the Irish market and develop brand recognition, building a strong network within the Food Hospitality industry.
Ability to analyse market trends, customer needs and competitor activities to identify growth opportunities.
Be aware of changes in client and customers' needs and respond proactively.
Build and manage effective relationships with sister companies to ensure seamless service in client sites where we work together.
Qualifications
Thrive on getting the best out of people and maximising commercial opportunities.
Draw satisfaction from managing, training, and supporting a team.
Financially and commercially astute.
Previous experience in an Operations Director or Senior Operations Manager role ideally in Foodservice or Hospitality.
Strong understanding of report writing and financial management.
Outstanding communication and interpersonal skills with the ability to manage a diverse team and work with stakeholders at all levels.
Excellent delegation and influencing skills.
Able to demonstrate an analytical approach to problem solving.
Ability to devise and implement strategies to benefit both the company and the client.
Ability to display a real passion for food and customer service.
Additional Information
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible.
We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team's careers.
'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution
Baxter Storey Values
ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow.
We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating and inspiring.
Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Our Commitment to Inclusion
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
We celebrate individuality and are committed to creating an inclusive environment for all employees.
We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
Baxter Storey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'
Join us and bring your unique perspective to our team.
#J-18808-Ljbffr