Business Sector: Retail TradingJob Title:Agri SupervisorJOB PURPOSE:Agri-Trading Division are pleased to invite applications from experienced & ambitious persons to join the Commercial Sales Team in the role of Agri Supervisor. This is an exciting opportunity for the right person to be part of a professional team that is committed to the delivery of the highest customer service. The successful candidate will be based in the O'Brien Street, Tipperary Town branch working as a key part of the inside Sales and Marketing Function to grow sales in conjunction with field-based team through proactive engagement and technical support across our customers and suppliers.REPORTING TO:Retail Store ManagerLOCATION:O'Brien StreetRESPONSIBILITIES:Responsibilities associated with this role include, but are not limited to the following:Communicating professionally and effectively with staff, customers, clients and suppliers.Be a key technical support function to the field sales team & work closely with them to achieve objectives.Achieve targets in conjunction with field sales teams -budgets provided across feed, fertiliser and farm requisites.Provide flexible coverage of inbound calls and achieve determined metrics - weekly calls and sales targets, campaign targets.Build your technical knowledge to better serve our co-op members through animal nutrition, grassland management, crop agronomy and other key areas as required.Attend and participate in Technical Training events where required.Provide a "best in class" customer service experience to all ArraTipp customers.Proactively offer "best fit" solutions to customers in relation to their farming needs.Actively partake in all seasonal sales campaigns to drive sales & revenue for ArraTipp.Driving profitable sales and consistent resultsAchieve Kpi monthly/yearly targetsExecuting store specific plansContribute to team meetings to drive the business forwardOrganize store specific promotions and execute the setupTo support the development of categories & key linesWorking with store management on market research to ensure we provide best product range for our customers' needsCross selling products increasing purchase amountsMaintaining accurate inventory and books to ensure stock loss is within budgetEffective and timely re-stocking of the storeDealing with all customer queries including telephone queries in an efficient and professional mannerProcessing payment and dealing with customer point of sales enquiriesImprove & maintain a high-quality standard of store presentationEffective communication channels put in place with other team membersResolve common customers complaintsThe ability to be a brand ambassador for the companyUsing own experience and skill set to guide and help other team membersCompetitor visits to check for opportunities for our business to developAttend sales conferences to meet suppliers and gain expert trainingFollow and complete any Health and Safety tasks allocated by managementDeveloping own leadership capabilities through the use of own personal development planBe flexible during peak times and adjust to support the stores' needs to deliver the best resultsEngage and network with other stores to share ideas and help support growthBe flexible to work across various departments and other ArraTipp retail stores.QUALIFICATIONS/SKILLS REQUIRED FOR THIS ROLE:3 years previous relevant Agri retail sales experience.Excellent English communication skills (both written and verbal)Great customer service focusAbility to work on own initiative.Computer skills with advance levels in Microsoft and core systems or similar IT programs.Superior product knowledgeCommercial awarenessMaintain a positive attitude and focus on customer satisfaction in a fast-paced environmentAttention to detailPassionate individual that is willing to learn on the jobCoaching experienceNote: As with all positions, due to the nature of our business, key responsibilities and competencies will evolve and change over time.