Job Description
As a key member of our sales team, you will be responsible for driving sales during our annual Christmas telesales campaign. This is a temporary seasonal role that runs until Christmas, with core hours Monday-Friday, 9:00-17:30, plus overtime in the lead-up to the holidays.
Key responsibilities include:
* Leading the annual Christmas direct mail and telesales campaign to secure Q4 orders from both existing and potential customers.
* Managing inbound and outbound telesales calls to support customer engagement and order placement.
* Processing corporate orders via our sales systems and proactively monitoring the corporate sales inbox.
* Handling sales queries, gift card replacements, including credit note requests and general customer support.
* Providing vital administrative support to our permanent sales team, assisting with order uploads, managing customer queries, coordinating replacements, and handling ad-hoc tasks as needed.
What You'll Need
To succeed in this role, you will need excellent communication and interpersonal skills, with a strong focus on customer service. The ability to work under pressure and meet deadlines is also essential.
You will have a keen eye for detail and be able to multitask effectively, prioritizing tasks and managing your time efficiently.
It would be beneficial if you had some experience working in a similar environment, but full training will be provided.
Benefits
This is a fantastic opportunity to gain valuable experience and develop your skills in a fast-paced sales environment.
You will be part of a dynamic team that is passionate about delivering excellent customer service and driving sales growth.
We offer a competitive salary and benefits package, along with the chance to earn additional income through overtime.