Overview
Join to apply for the Claims Advocate role at Aon. This is a hybrid role with the flexibility to work both virtually and from the Dublin office. Aon Ireland is inviting you to apply for the role of Claims Advocate. The day-to-day involves handling first notification of loss, client updates, and advocating on behalf of clients, liaising with placement teams, specialists, network offices, clients, underwriters and appointed experts, as part of the broker claims division in Dublin.
Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team and we are passionate about helping colleagues and clients succeed.
Responsibilities
* Provide advice and guidance on coverage to facilitate the settlement and payment of claims on behalf of clients
* Facilitate the resolution of outstanding coverage issues, with support from Claims Team Management
* Coordinate discussions and meetings to ensure clear communication between the client, underwriter and their representatives regarding proposed settlements
* Assist in the negotiation for payment and settlement of claims with clients and underwriters
* Monitor and liaise with third party providers (loss adjusters, lawyers, surveyors, engineers, etc.)
* Provide technical support for pre-renewal meetings, placing and renewal negotiations
* Willingness to take other duties that may arise and are deemed appropriate by Aon Management
Qualifications and Experience
* 5+ years of relevant claims and/or advocacy-based insurance experience; experience in Financial Lines, Professional Services and product recall claims is desirable
* Minimum CIP qualification with a view to progressing towards the MDI/ACII qualification
* Must be Accredited under the Minimum Competency Requirements, and provide evidence of CPD returns
* Strong knowledge of claims coverage issues and wordings, particularly for Financial Lines / Professional Services
* Functional knowledge of the claims management process, insurance markets, legal and regulatory environment; ability to act as an advocate for clients
* Team player with the ability to work on own initiative
* Strong customer focus and attention to detail
Support and Benefits
In addition to a comprehensive benefits package, we promote a diverse workforce and an agile, inclusive environment that supports wellbeing and work/life balance. We offer two “Global Wellbeing Days” each year and flexible working options through Smart Working.
Our continuous learning culture inspires you to learn, share and grow, so you are more connected, relevant and valued at Aon. We provide accommodations to participate in the job application or interview process and to perform essential job functions; please contact ReasonableAdjustments@Aon.com for accommodations.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is an equal opportunity workplace.
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