Our client, a leading global bank is seeking a Payments Application Support Engineer with a strong passion for Production Support and an interest in building a long-term career within a fast-growing and highly reputable financial institution.
The successful candidate will join a global production support team responsible for critical payment and fintech applications running across Linux, UNIX, and Windows environments, with an increasing focus on cloud-native platforms and API-driven architectures.
This role offers hands-on exposure to a broad range of fintech technologies, primarily supporting release and production environments.
This position reports to the Director of Production Support.
Role Objectives
Provide production and release support for a wide range of fintech applications and platforms
Aid in the migration of on-prem systems to Azure Cloud
Implement automation solutions, cloud-based monitoring, and preventative controls for recurring issues
Manage application configuration and deployment, incident resolution, and business user requests
Communicate effectively with technical and non-technical stakeholders
Participate in rotational on-call and occasional weekend support
Qualifications & Skills
3+ Years of experience in a similar Application Support / Production Support role.
Deep understanding of Azure cloud environments
Experience supporting cloud integrations and deployments using CI/CD pipelines
Understanding of Linux operating systems
Solid knowledge of API technologies, including RESTful and Graph QL APIs
Familiarity with shared services platforms and API gateways (e.g.
Google Apigee)
Hands on experience with Scripting (Power Shell, Python, Bash etc.)
Excellent verbal and written communication skills
Self-motivated, disciplined, and proactive approach to learning and problem-solving
Ability to work effectively within a team and demonstrate leadership when required
Strong sense of personal accountability, ownership, and task prioritisation
Technical Experience
Experience working with the Google Apigee suite, including:
Drupal
Experience building or using automation tools and scripts
Knowledge of containerisation technologies (Docker, Kubernetes)
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