Data Analytics Lead - Insurance Claims
Permanent, Hybrid, Dublin
About the Company
My client is a leading global insurance company which has grown into a business serving more than 75 million customers in more than 200 countries and territories. while delivering industry‑leading total shareholder returns. Their customers include individuals, small businesses, and mid‑size and large companies, as well as multinational corporations.
About the Position
My client is currently looking to make a key hire by appointing an Analytics and Data Leader to support the key leaders in our Data and Claims divisions in developing, visualizing, and supporting data deep‑dives on their data and analytics platforms.
Key Responsibilities
Utilize your expertise in Data, Analytics, Power BI, and SQL to support global Claims Performance Oversight to drive root‑cause analysis on Claims KPIs.
Uncover data and trend anomalies and follow up with local country in the event of unexpected/unfavorable developments.
Develop and enhance supporting Databricks‑based Power BI Dashboards.
Help drive a culture of data assurance across data systems.
Develop automation workflow tools (such as Power Automate) to refine and automate operating interaction with local countries.
Collaborate internally on AI initiatives to support consolidated insight across multiple sources.
Support integration of Claims data systems into a single perspective, driven by customer and stakeholder centric thinking.
Engage with cross‑functional teams in Underwriting, Pricing, and Actuarial to support holistic data perspectives.
Support branch Quality Assurance oversight by indicating areas of interest for deeper dives.
Collaborate with the Team to support ad‑hoc reporting requirements driven by the German regulator (BaFin).
Additional Accountabilities Conduct claims data and analytics investigations to identify underlying root causes on behalf of the Claims team.
Collaborate with countries and Global Claims MI teams to ensure high‑quality, timely, accurate, and compelling front‑end dashboards.
Collect data from multiple sources and prepare reports with commentary and trend analysis to facilitate decision‑making.
Provide detailed procedural advice to countries to ensure adherence to internal standards.
Experience/Requirements
Required: Bachelor’s degree, or higher-level qualification, in Information Technology, Mathematics / Statistics, or Analytics related field.
Experience of claims processes, knowledge / experience with claims systems, claims and policy data landscape, management information systems.
Additional Education/Expertise: 5+ years of experience in a Financial Data environment.
Claims experience, with management experience preferred.
Advanced experience using Power BI and Excel.
Python / R experience.
A passion for data and strong numerical and analytical skills.
Experience working with multi‑national teams, cultures, and stakeholders at all levels.
Advanced communication, presentation, facilitation, organizational, and planning skills.
Fluent verbal and written communication skills in English.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Insurance and Financial Services
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