The Role
Korn Ferry is searching for a Recruitment Trainer/Continuous Improvement SME for a Global Top 5 Technology client.
The Recruitment Trainer role comprises the dual elements of training facilitation and continuous improvement.
The Recruitment Trainer is responsible for understanding the end-to-end recruitment process, including all operational aspects such as high-quality client service delivery, data analysis, reporting, and process improvement.
The Recruitment Trainer is a key individual contributor who will collaborate closely with internal and external stakeholders to ensure a smooth and seamless recruitment process aligned with client needs.
Key Accountabilities Training FacilitationFacilitate new joiner training on the end-to-end recruitment process.Work with Team Leaders and clients to research and identify learning and performance needs and the environment.Select and modify existing instructional materials to create new solutions.Use various techniques such as activities, videos, simulations, games, assessments, and reinforcement tools for formal and informal learning.Leverage systems or specialty knowledge in support functions or projects, such as managing an ATS for a client.Continuous Improvement Identify opportunities for process or procedural improvements and suggest changes, including change management steps.Anticipate and minimize risks, offering solutions.Escalate and resolve issues promptly.
Collaborate with internal teams and across business lines to identify opportunities for account expansion and solution integration.
Quality, Compliance & Reporting Ensure recruitment systems are updated timely, aligning with system upgrades or enhancements.Conduct quality checks to ensure process completeness and accuracy.Relationship Building Develop a solid understanding of the client's business, systems, processes, and recruitment objectives.Maintain strong relationships with key client stakeholders.Communicate effectively with internal and external clients, managing expectations.Skills & Experience 3+ years of experience in recruiting, training, continuous improvement, or project management.3 years of client-facing experience with executive stakeholders.Experience implementing change or improvement initiatives successfully.Familiarity with SLAs/SOWs related to the business.Experience in skill development or leadership development.Familiarity with various training platforms, approaches, and methodologies.Ability to analyze complex data and develop recommendations.Excellent communication skills, both written and verbal, suitable for large groups.Strong customer orientation and interpersonal skills.
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