Job DescriptionLocation:Windward Management Limited, 19/20 Fleet StreetJoin our fabulous team at The Fleet Hotel as aFood & Beverage Assistant.TheFood & Beverage Assistantis an important position working as a part of the Team.About The FleetThe Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliner's for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley's Café which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner's for generations.Job PurposeTo provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.Food & Beverage Key Duties And ResponsibilitiesAssist in creating a warm and welcoming environment for our guestsEnsure that guests are seated and provided with menus promptlyEnsure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all timesFamiliarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may haveTake food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accuratelyEnsure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all timesSet up, clear and promptly service tables after use to ensure that guests can be seated in a timely mannerEnsure the restaurant areas are clean and well presented at all times and assist with cleaning duties as and when requiredDeal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to managementEnsure all cash, charge, float and till procedures are carried out in line with agreed proceduresAssist in the set up and preparation, and provide service duties for functions as requiredSupport the kitchen staff as and when required and in accordance with hygiene and safety regulationsEnsure that all front of house and guest areas are well maintained at all timesAny other duties as directed by the Operations Manager, Duty Manager, Food & Beverage Supervisor or other member of the management teamAbout The RoleKey Requirements for the role:Experience of working in a similar role and/or environment (preferably in a 4 star setting within the hotel, leisure or hospitality industry would be a distinct advantage)Basic Food Hygiene knowledge (desirable)Accurate and efficient cash handling skillsHigh standard of personal presentationExcellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with peoplePassion for delivering exceptional guest serviceCourteous and pleasant attitude towards guests and colleaguesGood attention to detailPositive and flexible approach to work (weekend and evening work will be required)Proof of eligibility to work in IrelandPerks And Benefits Of Working At The Fleet HotelCompetitive rate of payPRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, meals on duty including breakfast, lunch & dinnerDiscounted Stays & Dining for Friends and Family Enjoy exclusive reduced rates on accommodation and dining across all Windward Hotels, with both city and resort destinations available for your loved ones.Employee Rewards & Recognition Be part of a workplace that values your contribution, with recognition initiatives such as Employee of the Quarter awards, appreciation events, and occasional surprise treats to celebrate our team's achievements.About Windward ManagementThe Fleet Hotel is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join Us Today as a Food & Beverage AssistantSkills NeededAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Required CriteriaDesired CriteriaClosing DateWednesday 5th November, 2025Contract TypeparttimeSalaryBased on Experience