Driven by Intelligence. Powered for the Future.
Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.
As Autel Energy continues its expansion across Europe's EV charging market, we are looking for an experienced and structured
Technical Support
professional to join our team in Ireland.
Key Responsibilities
1. Responsible for pre-sales / after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery.
2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department;
3. Responsible for customer problem collation, summary, analysis, promote R & D improvements and upgrades;
4. The production of product technical information and training and compilation of repair cases.
What We're Looking For
1. Bachelor degree or above, 1 year or above related work experience, electric power, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering and other science and technology majors;
2. charging pile, new energy industry work experience is preferred;
3. Strong working methodology, strong execution ability, good pressure resistance, good team spirit;
4. Strong learning ability, good service consciousness, strong sense of responsibility, meticulous and rigorous work;
5. Strong self-driven ability;
6. Fluent in English.
Why Join Autel
* Core technical role supporting Autel's success in the Europe region
* High exposure to product development and global collaboration
* Competitive compensation including performance-based bonus
* Dynamic, fast-growing environment with opportunities for impact and career growth
Location:
Ireland
Start date:
January, 2026
Working hours:
Full-time
Apply now and join Autel Energy to drive the future of EV charging
Contact:
Apply directly on LinkedIn or send your resume to
Please mention
Technical Support – Ireland
in the email subject.