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Sales and Commercial Manager @ Temple Recruitment
Our client is a leading retailer known for its commitment to quality, value and outstanding customer service, whilst creating a positive, supportive environment for our teams. They are looking for a highly motivated and experienced Retail Store Manager to join their team. In this role, you will oversee the daily operations of the store, drive sales performance, lead by example, and develop a successful team to ensure an exceptional shopping experience for customers.
What they Offer:
* Competitive salary and incentives
* Generous employee discount
* Opportunity for career growth and development
* Educational opportunities
* A dynamic and supportive work environment
* Employee Assistance Programme
* 20 days annual leave
* Cycle to Work scheme
Key Responsibilities:
* Lead and motivate the team to achieve and exceed sales targets
* Oversee store operations, including stock control, merchandising, workflows, and store presentation
* Manage store budgets and achieve financial goals, including sales targets, payroll budgets, and cost control
* Monitor and manage staff performance, conducting probation reviews, regular training sessions, appraisals, and development plans
* Ensure health and safety standards and company policies are followed
* Maintain a positive and motivating store environment with a can-do attitude, fostering teamwork and collaboration
* Handle administrative tasks such as reports, rotas, payroll, and inventory management
Experience:
* Proven experience as a Retail Store Manager or in a similar retail leadership role, ideally in an FMCG/Big Box retail setting
* Strong understanding of retail operations, sales, and customer service excellence
* Excellent leadership and team management skills
* Excellent communication and interpersonal skills
* A passion for customer service and delivering an outstanding shopping experience
* Ability to work effectively in a fast-paced environment
* Strong problem-solving abilities and attention to detail
* Ability to drive sales and meet KPIs
* Exceptional organizational and problem-solving skills
* Proactive and results-driven with a hands-on approach
* Flexibility to work early mornings, evenings, and weekends
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management, Customer Service, Strategy/Planning
* Industries: Retail
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