Job Title: High End Retail Store Manager
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About the Role:
We are seeking a confident and experienced retail leader to lead our Rathfarnham store. This is an excellent opportunity for a motivated individual who thrives in a 1:1 customer environment and is passionate about delivering a premium-level customer experience.
Key Responsibilities:
* Lead and inspire a small team to deliver a personalised, premium-level customer experience.
* Foster a service-driven culture where building client relationships and trust is at the heart of everything.
* Oversee all daily store operations, including sales, stock management, visual merchandising, and store standards.
* Drive sales through effective team leadership, customer engagement, and attention to detail.
* Train, coach and develop team members to achieve individual and store KPIs.
* Handle customer issues professionally and efficiently, ensuring client satisfaction and loyalty.
* Maintain high visual standards, ensuring the store reflects our brand's premium positioning.
* Monitor stock levels and liaise with buyers on product performance and customer preferences.
* Report on store performance and contribute ideas to drive footfall and sales.
What We're Looking For:
* A proven track record in retail management, ideally in menswear or fashion.
* A natural leader with the ability to motivate and develop a small team.
* A strong customer service ethos with a genuine passion for offering a personalised, consultative service.
* Confident in driving performance and taking ownership of store results.
* Excellent communication and interpersonal skills.
* Organised, self-motivated, and commercially aware.
Benefits:
* Competitive salary.
* Generous annual bonus.
* Opportunity for strong progression.
* Supportive and people-focused environment.