Role Overview
We are seeking an experienced Sales & Customer Service professional to join our team. The ideal candidate will have a passion for promoting outdoor tourism and excellent organisational skills.
The role involves balancing customer service, sales growth, and smooth operational delivery in a hands-on, dynamic environment.
Key Responsibilities:
* Growing and managing bookings
* Delivering outstanding customer service
* Ensuring day-to-day operations run smoothly and efficiently
This is a varied and rewarding role that requires strong communication skills, attention to detail, and the ability to work independently when needed.
Requirements:
* Excellent organisational skills with strong attention to detail
* A systems-focused mindset and ability to streamline processes
* Strong communication skills (fluent English required; French or German is a significant plus)
* A passion for promoting outdoor tourism
* Good IT skills (comfortable with Microsoft Office, email, and learning booking systems quickly)
* A minimum of 2 years experience in a busy office or customer service environment
* Full, clean driving licence (essential) and eligible to drive company vehicles (insurance requires drivers to be 25+)
* Commercial awareness and an interest in the travel industry
* Ability to manage time effectively and work independently when needed
Benefits:
We value work-life balance, collaboration, and positivity.
If you're excited by the idea of combining meaningful work with life in the west of Ireland, we'd love to hear from you.