Job Title: Implementation Specialist
Dublin-based company is seeking a skilled professional to fill the role of an Implementation Specialist. As a key member of our team, you will be responsible for guiding clients from sales handover through to go-live.
The ideal candidate will have 3+ years of experience delivering SaaS/ERP implementations or onboarding complex software. Strong project ownership skills are essential, ideally in smaller or scaling environments. Technical capability in data mapping, SQL, APIs - or the confidence to learn - is also required.
Responsibilities:
* Owning software implementation projects end-to-end
* Leading discovery, configuration, testing and go-live
* Building strong relationships with clients and managing expectations
* Working closely with technical teams on data mapping, APIs, and solution design
What We're Looking For:
* Strong communication skills - comfortable running client calls and managing multiple stakeholders
* Experience working with finance, payroll, HR, or AP platforms is a major plus (e.g. SAP, Sage, NetSuite, Tipalti)
Benefits:
* Hybrid working: just 2 days per month in the Dublin HQ
* Private health insurance (VHI)
* Up to 5% pension contribution (matched)
* Paid maternity leave (after 2 years)
* 20+ days annual leave (negotiable)
* Onsite gym, birthday off, regular wellness events
About This Role:
This isn't just another delivery role. It's a chance to shape how a cutting-edge product is rolled out, work closely with senior stakeholders, and grow with a company expanding globally. If you're someone who thrives in dynamic environments and enjoys solving problems for clients, this could be the perfect next step.