Job Description:
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* We are seeking an experienced Technical Partnership Specialist to join our team. The successful candidate will have the opportunity to work with a global team of technical experts, providing proactive and reactive support for partner issues and integrations.
Required Skills and Qualifications:
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* 5+ years of experience as a Support Engineer, Service Engineer or similar
* Proven experience in API development on cloud based infrastructures
* Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures
* Solid understanding of IT infrastructures and network protocols on different layers
* Experience assessing, analyzing, and resolving operational issues using data
Benefits:
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* Gain in-depth experience in one of our business products and how best to deploy them and troubleshoot them
* Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
* Communicates partner needs to the Meta product teams to improve people's experience with our products
Others:
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* Partners with Meta's Business Partners & Clients to help them deploy Meta Products at scale
* Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
* Manage technical relationships with Meta partners, providing technical support and handling service outages