Healthcare Support Specialist
Job Title: Healthcare Support Specialist
2. To ensure clients retain their dignity and individuality.
3. To be involved in the general activities of the care home.
Care Responsibilities:
1. Ensure the highest levels of care are maintained by supporting/assisting clients when required with washing, toileting, dressing, undressing, and all other aspects of daily living.
2. Assist clients in all aspects of their care needs (e.g., physical, emotional, and spiritual). Provide attention when needed while ensuring clients retain their comfort and dignity.
3. Pay particular attention to assisting clients who have limited mobility or physical/learning difficulties, making the best use of aids provided.
4. Closely monitor clients who may be confused and/or who have behavioural problems.
5. Assist in the promotion of continence.
6. Assist in the delivery of care for clients who are dying or who have a progressive illness. Assist with last offices.
7. Assist in the framework of social activities by interacting with clients and helping them continue with hobbies and activities in the care centre.
8. Answer nurse call systems, giving assistance as required. Answer doors and telephones appropriately. Respond accordingly and pass on messages promptly.
9. Under the supervision and guidance of senior care staff, report on the wellbeing of clients.
10. Carry out regular checks on clients at intervals determined by senior staff members.
11. Make visitors feel welcome. Provide refreshments/assistance as and when required.
12. Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty, in line with the care home's disposal of waste policy.
13. Ensure the care home's resources are used appropriately.
14. Clean and maintain equipment used by clients/relatives, e.g., wheelchairs, hearing aids, spectacles, etc. Ensure the care home is kept clean and tidy, in line with the company's attention to detail philosophy.
15. If applicable, care for clients' clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.
16. Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the company's policies and procedures.
17. Assist clients who need help during meal times (be aware of swallowing difficulties, dietary requirements, etc.). Assist with serving food/drinks as requested/required. Wash up as requested/required.
18. Escort clients traveling to and from the care home, e.g., on social outings, hospital visits, etc.
19. Practice maximum integrity in all dealings with clients' personal and financial affairs, and avoid abuse of the privileged relationship that exists with clients.