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Deal operations analyst

Dublin
ServiceNow
Operations analyst
€60,000 - €80,000 a year
Posted: 5 October
Offer description

Responsibilities

* Aligned to several EMEA regions and territories, the Deal Operations Analyst will support the forecasting process and advise the sales force in commercial sales transactions.
* Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
* Analyze and review current customer licensing, products and usage and identify new revenue opportunities.
* Suggest creative pricing and payment solutions balancing customer need and pricing policies.
* Review Quotes and Order Forms for accuracy and completeness.
* Ensure all Orders are approved within pricing and discount policies.
* Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition).
* Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
* Support sales organization’s requirement for customer licensing compliance.


Qualifications

* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* 2-4 years of proven experience of Sales Operations in a software sales organization.
* Organized, with excellent attention to detail and the ability to work in a fast paced environment.
* Proficient in PPT, Word, and Excel.
* Experience with a CRM system.
* Has been in a role supporting Sales Reps and Sales Territories.
* Strong listening, analytic and organizational skills.
* Ability to prioritize to meet business needs.
* Effective communicator, both written and verbal.
* Team Player with positive attitude ready to work in a fast paced environment.
* Results Driven.

Equal Opportunity Employer and other notices remain as provided by the employer and are not altered by this refinement.

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