Join to apply for the Deputy General Manager role at The iNUA Hotel Collection
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Join to apply for the Deputy General Manager role at The iNUA Hotel Collection
Are you an ambitious hospitality leader eager to take the next step towards becoming a General Manager? The Springfield Hotel, a proud member of The iNUA Collection, is seeking a dynamic and experienced Deputy General Manager to join our Springfield Hotel team. This is a unique opportunity to lead and support key operational departments, drive outstanding guest experiences, and fast-track your career within a leading Irish hotel group.
About The Role
As Deputy General Manager, you will work closely with the General Manager to oversee all aspects of hotel operations, including Food & Beverage, Front Desk, Housekeeping, and Maintenance. You’ll take the lead in the General Manager’s absence, ensuring smooth day-to-day operations and exceptional service delivery. Your leadership will be pivotal in upholding our standards, supporting departmental heads, and creating memorable experiences for every guest.
Key Responsibilities
* Collaborate with the General Manager to oversee all hotel operations, including guest services, housekeeping, maintenance, front of house, and food & beverage.
* Lead and support operational heads of department (HODs), chairing monthly meetings and ensuring clear communication and alignment across teams.
* Maintain the highest standards of guest service, ensuring personalised and memorable experiences throughout the hotel.
* Manage cost control, including stock management, menu pricing, and gross profit margins, while assisting in revenue generation and overall hotel profitability.
* Oversee the banqueting and events team, ensuring the successful execution of functions and repeat business.
* Lead the day-to-day management of all Food & Beverage areas, ensuring high standards of food quality, service, and presentation.
* Ensure the hotel is well-maintained, monitoring bedroom cleanliness and property upkeep to the highest standards.
* Act decisively and effectively in crisis situations, prioritising the safety and well-being of guests and staff.
* Uphold brand standards and ensure compliance with all health, safety, and hygiene regulations, including HACCP and food safety audits.
* Provide ongoing leadership, training, and professional development for all team members, fostering a culture of excellence and guest satisfaction.
Requirements
* Proven experience in a senior management role, with at least 2 years in hotel management.
* Strong leadership skills and a passion for delivering outstanding guest experiences.
* Excellent communication and negotiation abilities, with a customer-centric approach.
* Sound financial acumen and experience in budgeting, forecasting, and revenue management.
* Knowledge of Health & Safety law and management.
* Flexibility to work evenings, weekends, and holidays as required.
Benefits
* Competitive salary and performance-based incentives
* Comprehensive benefits package, including health insurance and pension contributions
* Discounts on hotel stays for you, your family, and friends across The iNUA Collection
* Supportive and inclusive work environment that values diversity, teamwork, and professional growth
Join The iNUA Collection and be part of a team dedicated to delivering exceptional hospitality experiences at the Springfield Hotel. If you are ready to lead, inspire, and progress your career, we want to hear from you!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Restaurants
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