Service Advisor Job Description
The Service Advisor is responsible for ensuring that our customers receive a high-quality service experience. This includes welcoming customers, providing quotations, and booking vehicles into the workshop.
Key Responsibilities:
* Welcome and greet customers in a professional manner
* Qualify customer needs and agree on service instructions
* Book vehicles into the workshop and provide quotations
* Review vehicle history to identify potential additional work requirements
* Communicate with the workshop team to ensure smooth service delivery
We are seeking a skilled and experienced individual who can effectively manage multiple tasks and priorities in a fast-paced environment.
Requirements and Qualifications
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Experience in the motor sector is not essential, but it is desirable. You will also need to have strong attention to detail and the ability to manage your time effectively.
Benefits
This role offers a range of benefits, including opportunities for career development and advancement, a competitive salary, and a positive working environment.
Standards and Regulations
You will be required to comply with all relevant legislation, including health and safety regulations and FCA guidelines.