Woodston Personnel Ltd is delighted to partner with a newly established and rapidly growing GP practice based in Co. Carlow, who are now seeking an experienced Part time Administrative Assistant to join their team.
Working days: Wednesdays and Fridays
Key Responsibilities
* Welcome patients and visitors in a friendly and professional manner.
* Manage incoming calls, emails, and patient enquiries, providing information or directing queries appropriately.
* Book, amend, and cancel patient appointments using the practice clinical system.
* Assist patients with registration, form completion, and access to online services.
* Maintain accurate patient records and ensure confidentiality in line with practice policies and GDPR.
* Process incoming and outgoing correspondence, including referrals, test results, and clinical documents.
* Scan, file, and index documents into patient records.
* Support prescription processing and repeat medication requests (non-clinical elements).
* Update practice information, templates, and noticeboards as required.
* Handle tasks assigned by GPs, nurses, or managers in line with competency and role boundaries.
* Follow practice policies, including safeguarding, confidentiality, data protection, and health & safety.
* Participate in team meetings and contribute to continual improvement of practice processes.
* Support seasonal or project-based tasks (e.g., flu clinics, data quality projects).
* Provide cover for colleagues during periods of absence or high demand (where possible).
* Collaborate with administrative teams across the organisation to ensure integrated, patient-centered service delivery.
Benefits:
Supportive work environment.
Competitive salary package (negotiable).
Contact us today if you're interested in applying for this role.
* Minimum 1 year previous experience of working in a GP practice/primary care setting.
* Experience using the Socrates IT System in a healthcare setting.
* Strong communication and interpersonal skills.
* Good IT skills, including experience with emails, calendars, and office software.
* Ability to work accurately, prioritise tasks, and manage time effectively.
* Friendly, professional manner with a focus on patient care.
* Ability to maintain confidentiality and follow policies.