Job Ref:AM14807Branch:Hilton Garden Inn Dublin City CentreLocation:Hilton Garden Inn Dublin City Centre, DublinSalary/Benefits:Competitive SalaryContract type:CasualHours:Full TimePosted date:19/09/2025Closing date:21/10/2025Would you like to work for a company that gives you:£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's applyLong service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.Rewards your hard work by offering you the below team benefits when you join us:Meals provided whilst on shiftSales incentives and initiative rewardsDiscounted / Free use of leisure facilities – "Hotel specific"Free Car Parking – "Hotel specific"Stays in our hotels at discounted prices orEven free stays in our hotels as one of our rewards & recognition incentives,Opportunities for your personal development within the Hotel Group Brand PortfolioFully funded apprenticeships – T&C's applyAnnual Holidays entitlements inclusive of Bank HolidaysOpportunity to buy additional holiday entitlementsPension enrolmentDoes the below sound like you?Passionate and willingness to learnPositive attitude and someone who makes our guests smileGenuinely friendly and caringEnjoys working as part of a teamAmbitious and hard workingExcellent standards and competent level of IT proficiencyGood organisational / time management skills.Resilient, creativity, able multitask and can work under pressureAbility to work morning, afternoon/evening, and weekendsAble to deliver exceptional customer experiences all the timeIs the Receptionist role for you for you, do you have you the skill set and experience to take on this role? then what's stopping you???Klarent Hospitality are recruiting for a receptionistWe offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.The RoleAs Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-outAssist with and complete audits, as required.Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departmentsAlways demonstrate a high level of customer serviceAttend appropriate training courses, when required, and be an integral part with the Day / Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessaryLocated amongst the financial district with the International Financial Services Centre (IFSC) sitting next door, Hilton Garden Inn Dublin City Centre is perfectly placed for any business guests. With only a short 6 minute walk to the convention centre and a brief 7 minute walk up to Connolly Rail station, the business traveller is in a prime location for all their needs.