About the Role
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As an Administrative Leader, you will oversee a team of administrators in a not-for-profit organization. Your duties will include managing staff and their daily/weekly workload, ensuring claims and queries are handled within our service levels and turnaround times, overseeing rosters, breaks, holiday cover, etc., conducting one-on-one meetings, acting as the main point of contact for the team, and managing escalations to be reviewed by management.
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Your Responsibilities
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* Manage staff and their daily/weekly workload
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* Ensure claims and queries are handled within our service levels and turnaround times
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* Oversee rosters, breaks, holiday cover, etc.
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* Conduct one-on-one meetings
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* Act as the main point of contact for the team
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* Manage escalations to be reviewed by management
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Requirements
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* Recent relevant experience in a similar role with people management and administrative duties
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* Strong communication and interpersonal skills
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* Strong IT skills with proficiency using Microsoft Office Suite
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* Ability to troubleshoot system issues
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* Previous experience carrying out HR duties is advantageous
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What You'll Get in Return
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You will be rewarded with a competitive salary and gain invaluable and transferable experience within an innovative team.