Centre Manager
Experienced Centre Manager to lead our dedicated team, manage our client focused service and daily operations, financial compliance and maintain high service.
Responsible for delivering on the vision, mission and strategic plan of KRSA 2025-2028.
The person will be a dynamic and experienced Centre Manager overseeing daily operations, leading and managing our team and managing the delivery of our services ensuring a service user focused approach whilst committed to quality assurance processes and service improvement. The Centre Manager will be responsible for implementing our strategic plan, overseeing daily operations, regulatory compliance, managing staff, ensuring financial compliance and management and maintaining high standards of service quality.
1. Management/Administration: Implement and review the KASA Strategic Plan 2025-2028. Manage daily operations and administration. Oversee human resources management and provide leadership to staff.
2. Communication/Relationship Building: Promote KASA's aims locally, regionally and nationally. Develop and maintain relationships with key agencies and funders. Represent KASA in media and on relevant committees.
3. Financial Management: Oversee financial activities and budgets. Ensure financial compliance and manage risks. Identify and develop additional funding sources.
4. Compliance/Quality of Service: Develop and review operational policies and procedures. Ensure adherence to relevant codes of practice and ethics. Maintain a service user focus in planning service delivery.
5. Reporting: Ensure timely and relevant information flow to the Chairperson and Board. Produce Service Agreements, Annual Reports and Planning Reports.
Key Knowledge & Experience: You must be able to perform to a high standard of competence in the following skill sets with minimum supervision and direction. A thorough understanding of the sector, knowledge of the counselling process and the policy and practice issues involved in providing a service in the area of sexual violence and abuse.
6. Knowledge of relevant regulatory and legislative requirements and policy.
7. Knowledge and experience of implementing relevant HR policies
8. Knowledge and experience of financial management and control.
9. Commitment to quality of service and continuous improvement.
10. Experience of managing a budget and a demonstrated understanding of financial management.
11. An ability to develop, implement and oversee good systems, processes, and procedures that delivery high quality services.
12. Experience of planning and implementing projects.
13. Demonstrable commitment to the stated ethos and values of Kilkenny Rape Crisis Centre KASA.
14. Up to date knowledge of corporate and charities' governance.
15. Strong IT, administrative and organisational skills.
16. Demonstrable knowledge of the service area.
Qualifications & Experience
17. Minimum 4 years (or an aggregate of 4 years) in a senior coordination or management role in a similar organisation.
18. Experience in staff management.
19. Track record of implementing strategic and operational plans.
20. Level 8 qualification or above in a relevant discipline (e.g., Counselling, Psychotherapy, Psychology, Healthcare discipline, Community Development, Social Care).
21. Recognised qualification in counselling and psychotherapy, accredited with IACP, IAHIP, or equivalent.
22. Evidence of managing financial resouces/budgets for a project or job.