The Key Account Manager is responsible for managing a portfolio of Key account contracts. In doing so it will continually review the portfolio, identifying and managing actively priority accounts, maintaining a good understanding of the customer and its business needs, whilst building and maintaining strong relationships with customer stakeholders and decision makers.
Managing a portfolio of 15-20 Key Accounts.
Prioritise the Key account portfolio to ensure return on investment and growth from the portfolio.
Identify and convert specific growth opportunities delivering demonstrable growth at targeted accounts.
Develop and manage the Key account plan.
Actively engages the customer through face to face visits and through attendance of the quarterly business reviews, building strong relationships with stakeholders and decision makers.
Has a strong understanding of our contractual commitments to the customer.
Reports monthly the portfolio status including budgetary performance, renewal status and opportunity/risk profile.
Successfully renew the customer contract at term.
Working Hours:
Mon – Fri: 8.30am - 5.30pm
Weekly hours: 40
Breaks: 1 hour
ABOUT YOU –
Experience of sales or account management experience .
Degree qualified or matched with similar relevant qualification ( eg apprenticeship) and industry experience.
Track record in identifying and converting growth opportunities to sales.
Proven ability to present, engage and negotiate at a senior leadership level.
Experience in contract negotiation.
Good communication skills both written and verbal.
Ability to communicate effectively at all levels.
Self managed and self motivated taking responsibilities for own deliverables.
Strong customer focus, able to manage the needs of the customer and deliver the business goals.
Good financial and business acumen and organisational skills.
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
Ability to purchase an additional 5 days holiday subject to scheme rules
Contributory Pension Scheme
Cycle to Work Scheme
Life Assurance
Up to 1 day's paid leave to concentrate on your wellbeing
A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
Unlimited mental health support from qualified mental healthcare professionals
24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
Six 1-2-1 nutritional video consultations per year
Six 1-2-1 digitally delivered personal training sessions per year
360 Wellbeing Score — take just four short assessments to get your score and unlock six1-2-1 lifestyle coaching sessions per year
Physiotherapy — eight sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
Company Sick Pay from day 1
Group Income Protection – after a period of sickness absence
Long service recognition
Free unlimited access to LinkedIn Learning
Free ERIKS Branded workwear
Free Eye tests
ERIKS are an equal opportunities employer
About us:
We're ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in
Why ERIKS?
With 170 sites across the UK and Ireland, a supportive environment is never far away.
And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull – wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.
At ERIKS, we're committed to building a community – it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
What are you waiting for? We can't do it without you
At ERIKS, everything we do equates, on some level, to something remarkable.
Our work is bursting from the frame. And the driving force behind our solutions? Our people.
From helping companies cut their CO2 emissions, to keeping global food manufacturers moving at pace, our people are proud to partner with our customers to make a real difference.
It's the inner workings of making industry work better. You might see just valves or O-rings but to us, they're so much more than that. We turn them into solutions that help our customers power the world. Whatever your role here, you play an important part in making exceptional things happen every day by bringing your hard work, commitment, and accountability.
If you're passionate about solving complex customer challenges, then ERIKS is the right place for you.
Because here, everyone has the chance to make remarkable a reality.
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