Job Summary
We are seeking a Sales and Customer Service Expert to join our team. This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment and providing exceptional customer service.
Key Responsibilities
* Meet sales targets by effectively communicating product knowledge to customers and identifying their needs;
* Deliver outstanding customer service, ensuring that customers have a positive experience in-store;
* Build strong relationships with customers, understanding their preferences and tailoring product recommendations accordingly;
* Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions;
* Work collaboratively as part of a team, supporting colleagues to achieve sales goals and maintain store standards;
* Contribute to visual merchandising displays, ensuring products are displayed in an attractive and inviting manner;
* Participate in stock management, receiving and processing shipments, and maintaining accurate inventory levels;
* Demonstrate professionalism, adhering to company policies and procedures, and promoting a positive work environment.
Requirements
* Excellent communication and interpersonal skills;
* Able to work in a fast-paced environment, meeting deadlines and adapting to changing situations;
* Proven ability to meet sales targets and deliver excellent customer service;
* Familiarity with retail operations, including point-of-sale systems and inventory management;
* Demonstrated ability to work as part of a team, supporting colleagues to achieve sales goals and maintain store standards;
* Ability to lift up to 25 pounds and stand for long periods;
* Demonstrated commitment to delivering exceptional customer service and building strong relationships with customers.