Job Description – Sales & Store Assistant
Job Title: Sales & Store Assistant
Main Purpose of the Job
The Sales & Store Assistant plays a key role in supporting both the shop floor and back-of-house operations. This role ensures excellent customer service while also assisting with deliveries, stock organisation, and general store upkeep.
Key Responsibilities
Customer Service & Sales
* Deliver excellent customer service by welcoming each customer in a friendly and professional manner.
* Handle transactions quickly and accurately at the tills, following store procedures.
* Provide product knowledge and recommendations where appropriate.
* Support with managing queues to ensure a smooth shopping experience.
* Deal with customer queries and complaints in a polite, professional way.
Stock & Store Operations
* Assist in receiving, checking, and storing deliveries.
* Carry out stock rotation and replenish shelves as needed.
* Maintain organised stockrooms, ensuring products are stored safely and efficiently.
* Support in keeping all areas of the shop clean, well-presented, and fully stocked.
* Report any issues (such as discrepancies, scanning errors, or hazards) to the Manager.
General Duties
* Open and close the store as required, following procedures for security and safety.
* Ensure compliance with all health, safety, hygiene, and food-handling policies.
* Maintain a neat and professional appearance in line with store standards.
* Assist with any additional tasks or duties assigned by management, which may include working across different areas of the store.
Skills & Experience
* Strong communication and customer service skills.
* Ability to work well as part of a team while also using initiative.
* Organised, reliable, and able to manage tasks in a busy environment.
* Previous retail, warehouse, or stock-handling experience is an advantage.
* Flexibility to work varied shifts including evenings, weekends, and bank holidays if required.
Job Types: Full-time, Part-time, Permanent
Benefits:
* Bike to work scheme
* Company events
* Employee discount
* On-site parking
* Sick pay
* Store discount
Application question(s):
* Do you currently require, or will you require in the future, visa sponsorship?
* Are you located in Mallow or the surrounding areas?
Work authorisation:
* Ireland (required)
Work Location: In person