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Section waiter/supervisor

Carlow
Mimosa Bar de Tapas
Supervisor
€20,000 - €30,000 a year
Posted: 29 August
Offer description

Job Title: Section Waiter/Supervisor

Location: Mimosa Bar De Tapas

Job Type: Full-time, Permanent

About Us:

At Mimosa, we're dedicated to providing an exceptional dining experience with outstanding food, drinks, and service. We're currently seeking a proactive and motivated Section Waiter/Restaurant Supervisor to join our team. In this hands-on role, you'll lead by example on the floor, helping us uphold the high standards our guests expect and enjoy. A friendly, approachable attitude and a passion for food are essential.

About the Role:

As Floor Supervisor, you'll play a key role in the daily operation of the restaurant. You'll be actively working as a section waiter during service, delivering excellent customer experiences while coaching the team with on-the-spot training and support. When the Restaurant Manager isn't on duty, you'll step into a leadership role, ensuring everything runs smoothly from open to close.

You'll be responsible for keeping service standards high, motivating the team, and making sure our guests are always well taken care of.

We're a team that works together to make every shift a success, so from time to time, you might be asked to help out with other tasks as things change and the business evolves. Flexibility and a can-do attitude are key

What You'll Be Doing:

* Working hands-on as a section waiter during service hours
* Leading briefings and debriefings with the team
* Providing on-the-spot training to staff during service
* Stepping into a managerial role when the Restaurant Manager is off duty
* Supervising front-of-house operations, including the restaurant
* Monitoring and maintaining excellent standards of service at all times
* Handling customer feedback professionally and ensuring guest satisfaction
* Training new and existing staff on service standards, product knowledge, and menu items (including allergens)
* Ensuring health, safety, and hygiene standards are consistently followed
* Supporting with staff scheduling and delegating tasks
* Assisting with group bookings & requests via email
* Pitching in with other duties when needed to support the team and keep things running smoothly
* A solid understanding of our POS system, including processing payments and issuing/redeeming vouchers

NOTE: The list above is not comprehensive, and you may be required to take on additional tasks as your role evolves within the company and in alignment with the organisation's broader business objectives.

What We're Looking For:

* At least 2 years' experience as a supervisor or in a similar role
* A hands-on leader who leads by example
* Strong communication and people skills
* Ability to manage a fast-paced environment and multitask
* Confident knowledge of food and beverage service
* Flexibility to work evenings, weekends, and busy shifts
* Fluent spoken and written English

Perks & Benefits:

* Tips
* Employee discount
* Food allowance
* Supportive team and opportunity to grow with us

If you're a natural leader with a passion for great service and teamwork, we'd love to meet you. Apply now and become part of something exciting at Mimosa

Job Type: Full-time

Pay: From €13.70 per hour

Benefits:

* Employee discount

Experience:

* waitering: 1 year (preferred)

Language:

* English (required)

Work authorisation:

* Ireland (required)

Location:

* Carlow, CO. Carlow (required)

Work Location: In person

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