1 day ago Be among the first 25 applicantsAbrivia Recruitment Specialists provided pay rangeThis range is provided by Abrivia Recruitment Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Abrivia Recruitment SpecialistsAssociate Director - Life and Pensions RecruitmentOur client is a global insurance leader providing a comprehensive range of solutions across motor, property, liability, and financial lines for both commercial and personal customers. This insurer offers an exciting environment for claims professionals seeking to grow within a high-performing, supportive culture.They are recruiting for an experienced Motor Claims Team Leader to join the Dublin team. This position combines leadership responsibility with complex claims handling, offering the opportunity to manage a team of claims handlers, while retaining a hands-on caseload of liability-disputed, theft, fraud, and motor claims.This role is ideal for someone who thrives in a dual-function position, bringing strong technical claims acumen together with people leadership, coaching, and operational oversight.Key ResponsibilitiesLead, mentor, and support a team of motor claims handlersConduct quality audits and file reviews to ensure best practices and complianceAct as the team’s complaints champion, resolving escalations and promoting a customer-first cultureOversee daily workflow, capacity planning, and performance managementDeliver coaching, identify training needs, and contribute to the team’s continuous developmentManage a personal caseload of complex motor claims, including fraud, theft, and liability disputesReview policy cover, gather evidence, and make informed settlement decisions within authority levelsHandle technical referrals and support junior team members with decision-makingMaintain accurate reserving and ensure SLA compliance across the teamIdentify and refer subrogation and fraud cases appropriatelyWhat You’ll Bring5+ years' experience in motor claims handling, ideally in a complex or disputed contextPrevious experience or a strong appetite for team leadership or coachingCIP qualification (or actively working towards) preferredStrong understanding of motor policy wordings, reserving, liability, and fraud indicatorsExcellent interpersonal and communication skills — comfortable dealing with complaints, escalations, and team feedbackA proactive mindset with a focus on customer outcomes and team successAbility to manage a caseload alongside team oversight in a fast-paced, dynamic environmentWhy Apply?Hybrid working with autonomy and flexibilityGenuine career progression pathways and internal opportunitiesBe part of a collaborative, technically strong team driving best practice in claimsTo discuss this opportunity in confidence, please contact Honor. All applications will be treated with the strictest confidentiality.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionQuality Assurance and AdministrativeIndustriesInsuranceReferrals increase your chances of interviewing at Abrivia Recruitment Specialists by 2xSign in to set job alerts for “Claims Team Lead” roles.Dublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 5 days agoTransitions Optical - Global Category & Portfolio ManagerDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland €360.00-€395.00 17 hours agoAssociate Director of Business Analysis & ReportingDublin, County Dublin, Ireland 5 days agoAssociate Director of Business Analysis & Reporting,Dublin, County Dublin, Ireland 3 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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