Overview
Job Title: IT Systems Analyst Specialist Sr
Location (On-site, Remote, or Hybrid?): Open to Dublin, OH; Memphis, TN (remote)
Contract Duration: Contract until 08/17/2026
PRIMARY PURPOSE: To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
Responsibilities
* Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.
* Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
* Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.
* Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates.
* Meets deadlines and manages work to timelines. Mentors team members.
Additional Responsibilities
* Performs other duties as assigned.
* Supports the organization's quality program(s).
* Travels as required.
Qualifications
Education & Licensing
Bachelor's degree required; major in computer science field.
Experience:
* Six (6) years of related experience or equivalent combination of education and experience required.
* Experience in multi-line claims management processes and system requirements strongly .
Skills & Knowledge
* Strong knowledge of third party administration/claims management business and technology PC literate, including Microsoft Office products
* Analytical and interpretive skills
* Strong organizational skills
* Excellent interpersonal skills
* Excellent negotiation skills
* Self motivated
* Ability to work in a team environment
* Ability and willingness to take initiative
* Ability to meet or exceed Performance Competencies
Company Description
TechLink Systems is a provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.
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