SpaTherapist We are currently recruiting for aSpa Therapistin our Spa department 'ESPA at The Europe'.
This award-winning spa and one of the most unique destination spa hotels that Killarney has to offer.
One of the largest Spa's in Europe the ESPA, credibility and five-star service standards are world-renowned.
We are committed to providing rejuvenation and Relaxation to our clients at Killarney Hotels Collection and employ highly skilled Therapist to provide this service.
Our ESPA is nestled on the shores of Killarney's Lake District, capturing the beauty and serenity of this incredibly enchanting corner of Ireland.
Duties: Ability to demonstrate knowledge and understanding of a service culturePerforms body and esthetical treatmentsUnderstanding of the guests needs is an essential part of this roleAbility to take a proactive approach to understanding guests needs and desiresResponsible for achieving sales targetsEnsure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchaseEncourage clients to return to the Spa by recommending an ongoing treatment programme and cross selling the other business centres in the SpaMaintain a sound knowledge of all treatments, packages and any promotionsParticipate in demonstrations/ events as requiredEnsure that daily sales figures are accurately recordedCarry out in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identifiedExecute all treatments to an exceptional standard expected at all times by Killarney Hotels CollectionTo part take in work based training in the ESPA products and maintain knowledge of beauty trendsMaintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the Spa standardsCleaning and tidying of treatment rooms may be requiredEnsure opening and closing procedures are performed as per Killarney Hotels Collection guidelinesReport any guest complaints to the Spa Manager so that they can be handled promptly and effectivelyPerform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularlyMaintain a high standard of appearance and personal hygiene as laid down by the Spa ManagerRequirements:
Qualified with a ITEC or CIBTEC diploma or higherTrained experience in facials, massage, waxing, tinting, manicures & pedicuresMust haveexcellent Customer Service skillsMust be able to work as part of a teamImpeccable personal presentation is a mustFluency of the English language, both verbal and written, is essentialBenefits: Competitive salariesComplimentary meals whilst on dutyPension SchemesEmployee DiscountsCareer DevelopmentTrainingTax saving SchemesEmployee Social EventsComplimentary laundry of company provided uniformsOn-site state of the art Staff Accommodation – subject to availability*Please note that we are only able to consider candidates who have independently obtained the legal right to work in Ireland for this position.
Proof of eligibility to work in Ireland may be required upon application.
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